UNIT 8 (COMPANIES )
Page 78
A.
Do
the Companies Quiz. Discuss your answers with partner.
1.
Began
in 1865 as a forestry and power business ?
b.
Nokia
2.
Produces
the most successfultoy in history ?
c.
Mattel
3.
Has
its head office in San Francisco ?
a.
Levi-Strauss
4.
Buys
more sugar than any other company in the world ?
b.
Coca-Cola
5.
Employs
more people than any other company ?
c.
General
motors
6.
Has
the largest factory in the world
a.
Boeing
7.
Was
started by Ray A. Kroc in 1955
b.
McDonald’s
Page 79 Leanguage Focus 1
A.
Comeplate
these sentences with the present continuous form of the verbs in bracket.
1.
BMW
is selling (sell) minis in china now
2.
People
is woking (work) in the factory 51 weeks a year
3.
I’m
caliing (call) about a problem
4.
Many
chinese people is learning (Learn) eglish
5.
She
is attending (attend) a course on presentations
6.
He
isn’t working (not work) in the office today
7.
They
are entertaining (entertain) some foreign guests
B.
The number of Pret a Manger (PaM) shops is increasing not only in London,
but also in other parts of the UK. At present PaM is expending its overseas business, particularly in China.
currently it is translateing
its advertising material into chinese. PaM is
exporting its winning formula to HongKong and Japan. PaM is planning to open new shops in
New York.
Page 80 Vocabulary
A.
|
AUTOTECH
A
large car parts company
|
GREEN
FINGERS
A
small garden products company
|
|
Jhon Smith started Autotech in 1960
|
George and James Hawkins began Green
Fingers in the 1920s
|
|
It has a workforce of 2,500
|
It employs about 35 people
|
|
Autotech exports to over 12
countries
|
Green fingers sells some of its
products abroad
|
|
It manufactures car parts
|
It makes garden product
|
|
It launches twelve new products a
year
|
It introduces one or two new
components each year
|
|
Autotech provides components for the
car industry
|
Green fingers supplies the gardening
industry
|
B.
Jhon Smith started Autotech in 1960
George and James Hawkins began Green Fingers in the 1920s
It has
a workforce of 2,500
It employs
about 35 people
Autotech exports to over 12 countries
Green fingers sells some of its products abroad
It manufactures
car parts
It makes
garden product
It launches
twelve new products a year
It introduces
one or two new components each year
Autotech provides components for the car industry
Green fingers supplies the gardening industry
Page 81 Reading
A.
What products do
you think of when you see these brands ?
1.
Louis
vuitton : Bag, wallets, accesories, watches, luggage
2.
Givenchy
: Bag, parfum
3.
Kenzo
: Cosmetics, parfum
4.
Donna
Karan : Clothes,Parfum
B.
Read the first
paragraph of the article about LVMH and complete the fact file
Name : LVMH
Head office :
France
Number of stores
: 1.500 stores
Products :
accesories, watches, luggage, clothes
Number of brands
: 60 brands
Workforce : 56.000
C.
1.
What
percentage of LVMH’s staff do not work in France ? 63% staff work outside France
2.
What
was the percentage increase in sales at the Louis vuitton division in the
fourth quarter? 22%
3.
Which
of the following were reasons for the increase in LVMH’s sales ? B.
New product
4.
How
did the launch of the Tambour watch help LVMH ? Did not have huge sales but it brought customers into the stores
5.
In
which markets did LVMH sell a lot of product ? US, France and Japan
D.
1.
LVMH’s
main product is cosmetics.
F
2.
LVMH
doesn’t launch many new product.
T
3.
Sales
in Japan are poor.
F
4.
LVMH’s
product are well made.
T
5.
The
image of its products is important to LVMH. T
Page 82 Leanguage Focus 2
A.
1.
I
stay / am staying at the Ritz every time I’m in New York.
I stay / am staying at the
Ritz at the moment.
2.
She
works / is working at home
today. She works / is working
at home every day.
3.
She
often calls / is calling
Russia. At the moment she
calls / is calling a customer in Moscow.
4.
I
don’t usually deal / dealing
with the paperwork. I deal / am
dealing with all the paperwork while
Susan is away.
5.
It
normally takes / is taking
about two months. But this delivery takes / is
taking longer that usual
6.
We
normally use / are using a
London firm. This time we use
/ are using a different
company
B.
1.
Owns
2.
Has
3.
Operates
4.
Employs
5.
Has
6.
Are
working
7.
Is
doing
8.
Is
trying
9.
Invests
10.
Staying
UNIT 9 THE WEB
Page 91
A.
1.
People who spend a lot of time using the
internet (5)
2.
Take information from the internet and copy it
your computer (6)
3.
A website which finds information about other
websites (4)
4.
Places on the internet containing information
(3)
5.
Your computer stops working because of a
problem (7)
6.
Enter information to start using a computer or
website (1)
7.
The word which tells the search engine what
you are looking for (2)
Page 93
A.
1.
What
are you going to do ?
2.
Well,
I am not going to sell the company.
B.
1.
What
are they doing next week ? (do)
2.
They
are not working They’re on holiday. (work)
C.
1.
I’m
meeting
2.
He
arriving
3.
I
taking
4.
I’m
not seeing
5.
I
driving
E.
Tick the plans
below which are true for you, add four more plans to each list
Next week
·
Go
to the bank
√
·
Have
a meeting
x
·
Do
my homework
√
·
Phone
my parents
√
·
Completing
scientific
research √
·
Holiday
√
Next Year
·
Go
abroad
√
·
Design
my own web page
√
·
Give
up smoking
x
·
Change
my job
x
·
Graduated with the best ratings
√
·
Working in reputable companies √
Page 94
A.
Do you think it
is difficult to find products on the internet ? what kind of products do you
search for on the internet ? (No I don’t), Clothes, accesories, shoes, cosmetic.
B.
1.
AOL
2.
Yahoo
3.
Overture
4.
dot.com
5.
Goto.com
6.
Google
7.
Earthink
8.
Jupiter Research.
Part C
1.
B.less profit
2. B.
They didn’t advertise enough
3. A. To
be able to find your company product
4. A. 3
months
5. B. To
offer services which are different
PAGE 97
|
TRAVEL NIKO
To :
Ms. Adelia
Owner Jacket Boomber Dexa Shop
Bandung
Dear Ms. Adelia,
This is to notify you about a
problem I am having with a jacket boomber that I bought at your Online Shop
on 16 November. I am dissatisfied with your product because I discovered
there is scratch on it. I have attached a photocopy of my receipt as proof of
purchase.
The condition of the item was your
responsibility up to the point I received it and accordingly I am entitled to
a refund along with a refund of all delivery cost. I would request that you
confirm in the next 4 days that you will provide this remedy and that you
will cover the cost of defective item
being returned to you.
I look forward to hearing from you.
Your Faithfully
Nita Novita Sari
|
UNIT 10 JOBS
PAGE 106
Part A
look at these jobs. who do you think
should get the highest salary for these jobs ? put the jobs in order highest
salary first
·
Lawyer (3)
·
Nurse (8)
·
Football star (1)
·
Accountant (4)
·
Fashion model (2)
·
Postal worker (10)
·
Firefighter (7)
·
Teacher (9)
·
Advertisting executive (5)
·
Air traffict controller (6)
Part C
|
A lot of telephone work
|
√
|
|
Writing lots of reports
|
X
|
|
Working with the same people
|
X
|
|
Working with a lot of different people
|
√
|
|
Working on your own
|
√
|
|
Sharing an office
|
X
|
|
Using English at work
|
√
|
|
Working flexible hours ( including weekends)
|
X
|
|
Casual dress
|
√
|
|
Uniforms
|
X
|
PAGE 107
Part A
1. Lead
2. Set
up
3. Train
4.
Increase
5.
Develop
6.
Improve
Part B
1.
Manage
2. Plan
3.
Organise
4. Deal
with
PAGE 108
Part A
1. How
many jobs have you had since leaving university ? (E)
2. Why have
you changed jobs so often ? (C)
3. What
have you done the shows leadership ? (A)
4. In
what ways has your job changed since you joined the company ? (B)
5. Have
you ever worked with a difficult person ? (D)
Part C
1. Have
you changed
2. Have
you applied for
3. Have
you read
4. Have
you worked
5. Have
you had
6. Have
you learned
7. Have
you had
8. Have
you did
PAGE 109
Part B
1.
Cristina Kramer studied in Brazil (True)
2. She
has worked for two different companies (True)
3. She
arranged seminars when she worked for Brazil instruments (False)
4. She
was a manager at Brazil instruments (False)
5. She
has sold software in Sao Paulo (True)
6. She
is interested in keeping pit (False)
Part C
1. How
many pages is a typical CV in your counrty ? four pages
2.
Do you include a
photo ? Do you think it is a good idea ?
Yes, I do
3. Does
it have the same headings as Cristina Kramer’s CV ? Yes, have the same headings
as Cristina Kramer’s CV
4. Do
you incude any other information in CVs in your country ? Yes, I do
PAGE 110
Part A
I think had I had
/ have had an intersting career. I studied / have studied at
Oxford University from 1997 to 2000. Then I applied / have applied
for jobs abroad. I worked / have worked in HongKong for a year, and then
I went / have been to japan in 2001.
I
did / have done a
number of different jobs. I sold / have sold computer software in
HongKong. I taught / have taught English in Japan. I wrote / have a
wrriten a book, and I ran / have run my own business.
Part B
Before
√
Often
Twice
For two hours √
Last year
This afternoon
Since 2 o’clock
√
At 2 o’clock
Two weeks ago
Recently
UNIT 11
COMMUNICATION
PAGE 6
Part A
What makes a good communicator ?
choose the three most important factors.
1. Fluency in the language
2. An extensive vocabulary
3. Not being afraid of making mistakes
1. Fluency in the language
2. An extensive vocabulary
3. Not being afraid of making mistakes
Part C
1.
What forms of written and spoken communication can you think of ? for example :
e- mails, interviews. (Voice mails,
Chating, Video call)
2.
Which of the above do you like using ? why ? (Video call)
3.
What problems can people have with them? (Signal, internet conection)
4.
How can these problems be solved ? (Choose the best provider)
Part A Vocab
Which word below apply to good
communicators ?? which apply to bad communicators ?
·
Good communicators : articulate, coherent, eloquent, fluent, focussed,
extrovert, persuasive, responsive, succinct.
· Bad communicators : hesitant, inhibited, rambling, sensitive, reserved.
· Bad communicators : hesitant, inhibited, rambling, sensitive, reserved.
PAGE 7
Part B
Which of the
words in exercise a have the following meanings ?
1.
Concise : (succinct)
2.
reluctant to speak : (reserved)
3.
talking in confused way : (hesitant)
4. able
to express ideas well : (coherent)
5. clear
and easy to understand : (articulate)
6. good
at influencing people : (persuasive)
7.
outgoing : (extrovert)
8.
reacting in a positive way : (responsive)
Part C
1.
Listen
2. Ramble
3.
Explain
4.
Interrupt
5.
Engage
6.
Digress
7.
Confuse
8.
Clarify
PAGE 8
Part B
Select three of
the items below which, in your opinion, best contribute to improving
communication.
1. Trust
2.
mobile phones
3.
frequent meetings
PAGE 9
Part C
Communication
problems
A. High Tech
Consequences :
1.
senior manager hide behind their computers
2. staff
use voice mail to screen calls
3.
employees sitting next each other will send e-mails
rather than speak
B. Information
overload
Consequences :
4.
People stop listening
C. Common
loyalitas :
Consequences :
5. can
even extend to question of safety
Part D
1. what
communication problems did Gearbulk have ? can create barries - senior manager
hide behind their computers, staff use voice mail to screen calls, employees
sitting next each other will send e-mails rather than speak
2. How
did Gearbulk overcome the problems ? manager should get up, walk round the
office and talk to people
3. What
solutions does Theobald recommend for the above problems ? Theobald
recommend checking e-mails only three times a day, allocating a set period of
time to deal with it
4.
According to the author, why do staff often receive too many e-mails ? many
email accounts attached
5. Why
weren’t the government departments (responsible for air safety) communicating?
because the government was trying to save money and both group felt
threatened. The individuals were highly identified with there own organisation
and unwilling to communicate with the other department
6. What
does the author think about sending people on communication course ? sending
such people on yet another "how to communication" course will be
pointless
Part E
1. Waste
: resources, information
2. Face
: trouble, difficulties
3.
Duplicate : time, work
4.
Install : factories, equipment
5. Save
: time, experience
6.
Develop : truth, loyalty
7. Share
: support, ideas
8. Allocate
: ideas, resources
9.
Interrupt : e-mails, conversation
PAGE 10
Part A
a.
To put in a bush
b. To
get straight to the point
c.
To hear it on the grapevine
d. To
put you in the picture
e.
To get the wrong end of the stick
f.
To be on the same nutshell
g. Can’t
make head or tail of it
h. To
talk at cross purpose
i.
To beat about the wavelength
j.
To get our wires crossed
Part B
1. To
fail to understand anything wires
2. To
share similar opinion and ideas wavelength
3. To
summarise briefly nutshell
4. To
misunderstand bush
5. To
delay talking about something stick
6. To
give the latest information tail
7. To
talk about the most important thing point
8. To
hear about something passed from one person to others grapevine
Part C
1. Stick
2.
Wavelength
3.
Nutshell
4. Tail
5. Bush
6.
Purpose
7.
Grapevine
8.
Picture
9. Point
10. Wires
Part D
1. What
have you heard on the grapevine recently ? I recently have heard on the
grapevine that there are news of the collapse of the new building of the
university Gunadarma
2. When
was the last time you got the wrong end of the stick ? follow the sun
3. When
is it necessary to put someone in the picture ? It is necessary to put
someone in the picture when something important happens while she or he is
absent.
4. In
what situations is it good to about the bush ? if you don't have enough information
to make a decision
5. In
what situations is it good to get straight to the point ? it is necesary to
get straight to the point when someone don't understands a topic of the shcool
or something important
6. Can
you give an example of when you were talking at cross purpose ? developer
vs. admin
7. Is
there anything you can’t make head or tail of ? a lot of mind as a
magnifying glass/ a microscope / a telescope
